“The pandemic, and the loss of human connections it so cruelly stole from us, certainly drove home the power of handwritten communications between friends and family…Elizabeth Cottrell and I share a belief in the power of a piece of mail to connect, comfort, encourage, and inspire—to create and strengthen that which is most important: human relationships. I recommend reading her book on how, when, and why to send a personal note, to help you harness this power.”