"Thanks so much for sharing your book with me. From the first page, it felt familiar and welcoming...that's a great talent! Halfway through, I put it down, picked up a pen and paper, and wrote a note to a good friend, just to thank him for his friendship. I don't think I've ever done that before. Thank you for inspiring me to be a better friend! And congratulations on a wonderful book."

“What you have in your hand is far more than another book on the proper way to write a note or letter. It is written with care and commitment to build your confidence and teach you to find your own ‘voice.’ It offers you the inspiration and encouragement to know—deep in your soul—exactly the right thing to say at the right time.”

"Elizabeth H. Cottrell’s heart for encouragement takes the shape of words penned in notes and cards and letters — sometimes considered an old-fashioned way to communicate in our fast-paced world of email and texts. I’m so grateful she’s inspired me to slow down and reconnect with family and friends through the more personal expression of handwritten notes."

"An artist creates a painting with canvas, color, and brushes. The finished canvas evokes feelings that are revisited with each viewing. Elizabeth is an artist with words that evoke a feeling in the heart. This book she has written gives us the tools to create personal notes that also become works of art that we can be sure will be treasured."

"Elizabeth has created one of the most valuable books you'll ever own and will refer to over and over for years to come."

"Elizabeth Cottrell is renowned for her letter writing. I have been the recipient of many of her heart-warming notes over the years. She has taken this expertise and put it into a practical guide for writing notes that touch the heart. If you want to write letters that people hang onto and cherish, this is the book for you."

"The pandemic, and the loss of human connections it so cruelly stole from us, certainly drove home the power of handwritten communications between friends and family...Elizabeth Cottrell and I share a belief in the power of a piece of mail to connect, comfort, encourage, and inspire—to create and strengthen that which is most important:  human relationships.  I recommend reading her book on how, when, and why to send a personal note, to help you harness this power." 

"Elizabeth's NOTES formula is a great way to get started to develop your own superpower of writing heart-to-heart notes, and you’ll find plenty of situation-specific tips within these pages as well. With this book by your side, you can become a world-class note writer, engendering good feelings in others’ lives as well as your own!”

"Elizabeth has produced the definitive note-writing resource. While there are a lot of books on the market about handwritten correspondence and how to write notes, there are few that embrace the scope of this one—there is a chapter or section to fit every note-writing need. Thorough research, as well as loads of examples via personal notes from Elizabeth and others, enhance this collection in both an intimate and professional way. If you want to write more handwritten notes— and do it well—invest in this book.”

“If anyone can bring back the lost art of the letter, it’s Elizabeth Cottrell. Her book is your instruction manual in making our world a kinder, more compassionate, and thoughtful place. God knows, we need this in our lives now more than ever!”

“Heartspoken is not just an inspiring how-to book that will enable you to write meaningful notes that other people will cherish—it is heartspoken itself. Cottrell writes from an open and authentic soul, empowering you to speak your own heart.”