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Heartspoken
How to Write Notes That Connect, Comfort, Encourage, and Inspire.
“This book is a gift. It’s a gift that Elizabeth Cottrell has given to all who read it. It is a gift that you will feel compelled to share with others. As a business etiquette expert, I have been teaching people the value of writing notes as a tool for growing their business and building relationships. Elizabeth has gone, farther, deeper and wider. Her book is for everyone who feels the need to “connect, comfort, encourage and inspire” but wasn’t sure how to do it with a simple note or letter. Elizabeth has created one of the most valuable books you’ll ever own and will refer to over and over for years to come.”
Lydia Ramsey, Business Etiquette and Modern Manners Expert

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The latest
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The Big Reveal: Heartspoken’s Book Cover and News
Tah-Dah…Drumroll…Curtains up… I am so thankful to everyone who has weighed in with comments, suggestions, poll votes, and general support. I think the Koehler Books graphic design team did a great job of capturing what my book is all about and rendering it as an eye-catching, easy-to-read cover that quickly conveys the book’s purpose. Foreword […]
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View From The Bench: Late Spring in the Shenandoah Valley
Heartspoken’s View from the Bench series I began this series of posts in late June, 2014, with a goal of teaching myself how to be more observant by exploring a small piece of the world right outside my door at different times of the year. This post was first published in early June 2019, but I […]
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Meet My Nature Neighbor: The Catalpa Tree
I’d like you to meet one of my favorite trees, the Northern Catalpa Tree. Its rich history and botanical legacy are unique and fascinating. This article was originally posted in 2014 and has been updated. I’m getting to know my backyard neighbors! As hard as I try, I can’t figure out any way to become […]
