- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
I am the sole owner of the information collected on this site. My staff and I only have access to/collect information that you voluntarily provide via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
To deliver and manage email we send, we use AWeber, one of the most well-respected email management companies in the online world. AWeber’s Permission Pledge protects your privacy and inbox.
We will not give, or sell your email address.
The only exception to this is if we sell our email business. In that case, you will be given at least two weeks notice so that you can opt out before the sale.
This site contains links to other sites. Neither Elizabeth H. Cottrell nor Heartspoken.com is responsible for the privacy practices or the content of such websites.
Your Access to—and Control Over—Information
You may opt out of any future contacts from us at any time. Every email you receive from us will include an Unsubscribe link.
Contact us via the email address or phone number given on our website to do any of the following:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
This site takes security measures to protect your information. All payment transactions are handled by PayPal or other business affiliate with a secure shopping cart run on a secure server. We suggest you never convey your credit card number by email. You may call Elizabeth Cottrell at 540-436-3969 during business hours Eastern time to take your order over the phone.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only staffers who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Surveys & Contests
From time-to-time our site might request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.