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These reflections and resources are for those who want to become a master at business relationship-building: with co-workers, clients, and customers or donors.
This is a guest post from Connection Messenger Sarah Anma. I am grateful for her wisdom in helping her readers and clients make important life connections in a meaningful way. This is a thought-provoking piece that will help you get in touch with your own giving motives, whether your gift is a physical one or [...]
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This may seem like a strange topic for someone who is passionate about learning to make and cultivate important Connections, but the cold hard truth is that all of our important connections with other people should also have boundaries. If you are someone who loves to do things for others, even when you don’t expect [...]
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What a thrill and honor to be included among the 101 Women Bloggers to Watch in 2011 in this article by Heidi Richards! It’s an example of the Power of Connection at work. I’d been learning from master blogger Denise Wakeman (The Blog Squad) for quite some time when I actually met her at a [...]
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I have just returned from a workshop in North Carolina attended by about 23 power connectors, and I’m brimming with lessons learned. The Influence Style Indicator™ workshop (a brand new assessment instrument from Discovery Learning) was sponsored by AvoLead, a strategic leadership consultancy in North Carolina that was co-founded by my sister, Sarah Albritton, and her associate and [...]
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I was reminded today of a powerful connection tool that’s easy to use and absolutely free: the pen and small notepad. I first was impressed by the use of this simple, low-tech tool years ago when used by Warren B. French, Jr., retired President of Shentel and an international leader in the telecommunications industry. He [...]
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The foundation of any business or personal relationship is LISTENING. How can you possibly respond to the needs of your constituents if you don’t know what they are? Pay attention to every conversation, whether it’s in person, on the phone, or through social media. Stop multi-tasking and focus on the other person. You’ll be amazed [...]
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Too often I see people who are warm, caring and thoughtful in their personal lives, yet when they’re dealing with employees, co-workers, customers, and prospects, they seem much stiffer and more focused on what they need to get out of these people instead of how much they can give them. A service mentality should be [...]
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NOTE 8/17/11: This blog post has been updated to reflect the transfer of content from our old Facebook Group “Revive the Art of Personal Note Writing!” to this Heartspoken blog. I now have a “Notewriting” category that will include content, encouragement, and resources to Revive the Art of Personal Notewriting! The personal note or letter [...]
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We entrepreneurs may blithely assume that a prospect’s first impression will occur the first time they meet us in person somewhere. This is sometimes true, but often, their first impression comes long before this. Have you done everything you can to ensure that this first first impression is a positive one? ONLINE: Your website or [...]
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I try very hard to speak from the heart in all my deliberations, both personal and professional. I disagree that you have to be somehow different when you’re at work than when you’re at home, though admittedly there are perhaps different filters through which to process your words. But the source of your words — [...]
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