From the category archives:

Friends

These reflections and resources are for those seeking to strengthen their connection with their friends.

The Magic Connection Tool

June 8, 2010
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I was reminded today of a powerful connection tool that’s easy to use and absolutely free: the pen and small notepad. I first was impressed by the use of this simple, low-tech tool years ago when used by Warren B. French, Jr., retired President of Shentel and an international leader in the telecommunications industry. He [...]

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Start by listening

May 26, 2010

The foundation of any business or personal relationship is LISTENING. How can you possibly respond to the needs of your constituents if you don’t know what they are? Pay attention to every conversation, whether it’s in person, on the phone, or through social media. Stop multi-tasking and focus on the other person. You’ll be amazed [...]

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Revive the Art of Personal Note-Writing!

May 26, 2010
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The personal note or letter is a time-honored tool for staying in touch with people who mean a lot to you: family, friends, loved ones, and even business associates, customers, and prospects. Electronic media have given us so many other options, that it’s hard to maintain the practice of picking up a pen and paper [...]

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Connect to a teenager with a handwritten note

May 8, 2010

Don’t ever underestimate how much a simple handwritten note will mean to someone of any age. I sent this letter to a high school senior friend who just got into the college of his choice. His mother told me that he loved getting it so much that he read it out loud to her. I’ve [...]

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Speak from the Heart

April 17, 2010
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I try very hard to speak from the heart in all my deliberations, both personal and professional. I disagree that you have to be somehow different when you’re at work than when you’re at home, though admittedly there are perhaps different filters through which to process your words. But the source of your words — [...]

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